« There is certainly nothing differences when you compare profiles who have been good 65 percent matches and people who was basically an enthusiastic 85 per cent matches. On top of that, 90 % suits was in fact few in number. »
Even with any sort of flaws OKCupid possess, it’s well worth discussing many people, also some of the upset of these, purchased the brand new features for a long period. Many receive times. This will imply that many individuals becomes a significant feel indeed there.
5. OKCupid’s customer service leaves far to get desired.
For people who listed below are some OKCupid’s web page on Finest business bureau (BBB) site (that’s usually a good tip in terms of one business’s trustworthiness), you’ll find that OKCupid has been slapped that have a large, dirty ‘F’. As to the reasons? Away from 96 grievances registered on the users up against him or her, OKCupid totally destroyed new BBB’s demand to answer the brand the fresh new problems 57 minutes. Merely fourteen complaints provides previously been resolved. This should be a huge red flag to you, dear associate, you to definitely OKCupid’s customer service actually its good match.
The consumer solution is truly terrible that many of the members’ problems and you may research identify it as « nonexistent. » You to OKCupid member, Kyler off London, Ontario, supplies into the User Products:
« Letters ended up being delivered to her or him a week, there is no behave. I fundamentally had advised over the phone that they never in fact glance at him or her. They said over the phone, most singsong sound, one to OKC doesn’t have cellular telephone assistance of any form, thus i questioned if the there was in whatever way so you’re able to visited her or him, I was informed no. »
This means that, if you join OKCupid plus one goes wrong, usually do not expect one to assistance from the consumer assistance group.
half dozen. OKCupid members report that their users are instantly deleted.
The majority of the OKCupid studies and you can problems determine participants-some new and many much time-date users, types of a hundred % 100 % free and some investing-looking to log into its users, merely to discover exactly what is apparently a frequent « our-site-is-currently-off » content, given that showed into the disease:
« While i make an effort to log on to my personal membership, We have an email saying that ‘our company is finding technology issues, delight is straight back later,’ and that to what I’m sure out-out of understanding problem community forums off the web site, is their way of saying ‘the membership might have been deleted.’ »
Regardless of how many times brand new user returns, the character only moved permanently. Following, when they try to get in touch with brand new « nonexistent » customer care, outrage arises. A comparable consumers states:
Outside of the all those recommendations and you also elizabeth problem, but don’t want hinted as to the reasons. Many early in the day people speculate that belongs to a good put of the InterActiveCorp, which features both OKCupid and you may Meets, to drive a great deal more members to suit, and it’ll ask you for a lot more. Little has been shown, yet not.
7. OKCupid’s vehicle-maintenance means ticks members out-of.
All the dating site enjoys this matter. Whenever participants score a premium membership with OKCupid, he or she is, on small print, deciding on possess its subscription quickly restored towards the bottom of the subscription period while having money removed from the checking account or credit card.